Jozi Software Solutions Legal Documents

1. Privacy Policy (POPI  & EU GDPR Compliance)

Effective Date: 29/09/2025

Who We Are

Jozi Software Solutions (Pty) Ltd (“we”, “our”, “us”) is a compliance software reseller based in Johannesburg, South Africa. We resell and implement ISOPro compliance management software. Our website is https://jozisoftware.co.za.

Information We Collect

We may collect the following personal information:

• Contact details (name, email, phone, company name, address).
• Billing details for invoicing and payment.
• Login details (if you create an account).
• Technical data such as IP address, browser type, and cookies.
• Any information you voluntarily provide through forms or communications.

How We Use Your Information

We process personal information in order to:

• Provide and support our services.
• Process payments and issue invoices.
• Communicate with clients and respond to enquiries.
• Comply with legal and regulatory requirements.
• Improve our website, services, and customer experience.
• Prevent fraud and ensure security.

Legal Basis for Processing

We process personal data on the following lawful grounds:

• Consent (e.g., newsletter sign-ups).
• Contractual necessity (to deliver our services).
• Legal obligation (tax, compliance, POPI Act).
• Legitimate interests (to improve services and prevent misuse).

Data Sharing

We may share data with:

• ISOPro (our software partner).
• Payment processors and banks.
• Hosting and IT service providers.
• Regulators or law enforcement (where legally required).

We will never sell your personal data.

Cross-Border Transfers

Because we operate with international partners, your data may be transferred outside South Africa. We ensure adequate safeguards, such as GDPR-standard contractual clauses, are in place.

Data Retention

We retain your personal information only as long as necessary to:

• Fulfil the purposes for which it was collected.
• Comply with legal and tax obligations.
• Resolve disputes and enforce agreements.

After this, data is securely deleted or anonymised.

Your Rights (Protection of Personal Information Act -POPI- & EU GDPR)

You have the right to:

• Access your personal information.
• Request correction or deletion.
• Withdraw consent at any time.
• Object to certain types of processing.
• Lodge a complaint with the South African Information Regulator.

Information Regulator contact details: https://www.justice.gov.za/inforeg/

Security

We implement appropriate technical and organisational measures to safeguard your data against loss, misuse, and unauthorised access.

Cookies

Our website uses cookies to enhance user experience, analyse traffic, and store preferences. You can disable cookies in your browser settings, though some features may not work properly.

Children’s Data

Our services are not directed to anyone under 18. We do not knowingly collect personal information from minors. If we discover such data, we will delete it.

Contact Us

If you have questions about this policy or wish to exercise your data rights, please contact our Information Officer:

Information Officer
 Jozi Software Solutions (Pty) Ltd
 Email: Sales@jozisoftware.co.za 

2. Website Terms & Conditions

Effective Date: 1 Oct 2025

Introduction

These Terms & Conditions (“Terms”) govern the use of our website https://jozisoftware.co.za. By using our website, you agree to comply with these Terms.

Use of Website

• You agree not to misuse, interfere with, or attempt to disrupt our website.
• Content on our site is provided for informational purposes only.
• You may not copy, distribute, or modify any content without our written permission.

Services

We resell ISOPro compliance management software. Use of the software is subject to additional agreements directly with ISOPro and/or Jozi Software Solutions.

Intellectual Property

All logos, trademarks, and content on this website are the property of
Jozi Software Solutions or its partners. They may not be used without permission.

Limitation of Liability

We are not liable for any damages resulting from:

• Use or inability to use our website.
• Errors, inaccuracies, or omissions.
• Reliance on compliance tools provided through ISOPro.

Governing Law

These Terms are governed by the laws of South Africa.

3. Disclaimer

General Disclaimer

The information on this website is provided for general purposes only and does not constitute legal, compliance, or professional advice.

Reseller Status

Jozi Software Solutions acts as a reseller of ISOPro software and is not responsible for the design or development of the compliance software platform.